Why Is Uber Delivering Burgers Instead of Passengers in Japan?
Japan's Long Debate Over Ride-Sharing One of the more surprising things for visitors to Japan is what happens when they open the Uber app. In many parts of the world, Uber means one thing: ride-sharing. You tap a button, a nearby driver arrives, and you are on your way. In Japan, however, the experience has long been quite different. Open Uber in Tokyo or Osaka, and you will usually be connected to a licensed taxi. Ask many Japanese people what Uber is, and they are more likely to think of Uber Eats than ride-sharing. For years, one of the world's most famous ride-sharing companies was known in Japan primarily as a business that delivers hamburgers. How did that happen? Why Ride-Sharing Was Restricted For decades, Japanese law generally prohibited private individuals from transporting passengers for profit. To charge passengers for transportation, operators needed licenses and were subject to strict regulations. As a result, Uber's original model—ordinary people...